In this episode, Steve Robbins discusses the complexities of success in real estate, personal challenges, and the importance of leadership and succession planning with Mark Music, CEO of Ruoff Mortgage. They explore the balance between control and collaboration in business, the significance of self-awareness, and the journey of building a strong team culture. Mark shares personal anecdotes and insights into navigating change and the evolution of his company, highlighting the resilience required in the face of challenges. This conversation delves into the evolution of the real estate and mortgage markets, highlighting the challenges faced during economic downturns and the strategies employed for growth and expansion. Mark and Steve discuss the importance of company culture, branding, and the impact of interest rates on the market. Mark gives insights into navigating the complexities of the mortgage industry and the significance of building a strong team.